Have you heard of the 80/20 rule?

It states that 80% of a product's features are only utilized by 20% of its users. Phone.do has taken this principle to heart and deliberately concentrates on

Alarming data. The % of frustrated customers who abandon during the onboarding process.

According to #thomsonreuters 89% of clients go through an onboarding that creates friction and frustration, and as a result, 13% choose to switch for a competitor. These

Onboarding Process can kill your Business.

The percentage of abandoners during the #onboarding process can vary depending on a number of factors such as the industry, the size of the company, the type

Maximizing Efficiency in the Digital Age with Phone.do

In today's fast-paced business world, companies are always looking for ways to streamline their operations and increase efficiency. Phone.do offers a unique solution for businesses in need

Don't throw the baby out with the bathwater…

Rather than reducing customer service, it's important to consider alternative solutions. In the current reality of constant change, High-tech companies are making necessary cuts to

Hi. are you Omnichannel compliance?

The benefits of omnichannel customer support for business customers are numerous. It delivers a seamless and consistent experience, no matter the channel, which builds trust

If you save on service, customers will run away

"Comprehensive Report: The influence of customer service on long-term revenueThe impact of good customer service on consumer buying decisions cannot be understated. Consumers frequently interact

Your customer is king! Are you ready to serve the king?

Do you sometimes feel like your customers expect more from you than you can deliver? Do you find yourself stretched thin, trying to be available