Meeting customer expectations for prompt response times is more important than ever in today's competitive market. According to a recent Statista survey of consumers in the United States conducted in June 2022, a significant 70% of respondents expect a brand response on the same day, while 46% expect a response within the next day. Only 16% were willing to wait for three days. Moreover, a #statista survey conducted in May 2022 found that a positive customer service experience has a major impact on customer loyalty, with 94% of respondents more likely to make repeat purchases.
At Phone.do we understand the importance of fast and efficient customer service. That's why we offer a dream solution for businesses looking to outsource their customer service needs. Our skilled and trained representatives will answer your customers' inquiries within 30 seconds of contact.
Businesses that have opted to transfer their customer service to Phone.do – The best 24.7 Human Answering Service, are confident in the quality, availability, and efficiency of the service. They recognize that the customer experience provided by Phone.do sets them apart from their competitors in a significant way. Phone.do is the most advanced customer service platform available today, featuring multi-channel, multi-tasking, and multilingual capabilities, with over 100,000 call agents from around the globe operating the system.