Where Service
Gets Personal
Introducing the first solution to deliver customers truly personal service, at scale.
Where Service
Gets Personal
Introducing the first solution to deliver customers
truly personal service, at scale.
Where Service
Gets Personal
Introducing the first solution to deliver customers
.truly personal service, at scale
Real Talk: Most Customer Service is Anything But Personal.
As you try to expand your customer service, your options go from bad to worse You can do it
in-house and leave your customers on hold, or outsource to a low-cost call center and leave them with unresolved issues and an unpleasant experience. None of these options give your customers what they really want – a person who can solve their problem right away and they take it personally.
Phone.do’s personalized service network
of freelance professionals connects your customers to the best possible person to solve their problem.Using advanced AI it
then equips those service pros with the
exact information they need to solve
it fast and drive more revenue.
The personal customer
Service Platform
Here’s how it works?
Get More Personal. Solve More Problems.
Build your
dream team
of service pros.
Personalize everything about your service team in incredible detail, to make sure it perfectly fits your business, from the service pros’ education, to their exact location, accent and experience. You can even build and use your own screening tests, right within the platform.
Match every customer.
with the best person
to help.
Using advanced technology create the perfect match between a customer and a service pro, making sure the most suitable one picks up the phone. Our AI also monitors every call automatically for quality, making sure the level of service never goes below incredible.
Match every customer with the best person to help.
Using advanced technology create the perfect match between a customer and a service pro, making sure the most suitable one picks up the phone. Our AI also monitors every call automatically for quality, making sure the level of service never goes below incredible.
Provide the most relevant info to solve the problem
Equip every service pro with the most specific, timely info to solve the issue, including full purchase history and activity – all through APIs. Then service pros can use that info to provide truly personalized offers that skyrocket upsells.
We Take Service Personally.
Built by service pros, for service pros, Phone.do was founded on the belief that
delivering every customer the personal customer service they deserve, is possible
Never leave
customers
on hold, nor give up
on quality
Provide customers with the best person to solve their problem, the moment they ask, even if your in-house team is flooded with requests.
Service
Will Never Be the Same.
Improve on
every
possible KPI
Increase conversions and return rate while reducing charge back, all at the same time.
Solve your customers’ problems, fast.
Get customers what they want quickly and effortlessly, by significantly reducing resolution times
Turn service
calls into personalized
upsell wins
Drive new revenue by bringing true personalization to the service world, providing tailored offers that were previously possible only online
Never leave
customers
on hold again.
Provide customers with the best person to solve their problem, the moment they ask, even if your in-house team is flooded with requests.
Service
Will Never Be the Same.
Grow your
business
without limits.
Increase conversions and return rate while reducing charge back, all at the same time.
Solve your customers’ problems, fast.
Get customers what they want quickly and effortlessly, by significantly reducing resolution times.
Turn service calls into personalized upsell wins.
Provide customers with the best person to solve their problem, the moment they ask, even if your in-house team is flooded with requests.
Personal Customer
Service in Numbers.
Sec
0
average customer waiting time
+K
0
vetted, readily available service
pros in our network
pros in our network
+M
0
Calls ending with successful resolutions
More Answers to Questions
You May Have.
Private data is
always kept personal.
Service call data is entirely managed
and controlled by your company.
Onboarding is
surprisingly quick.
Get up and running in no time,
regardless of industry or use case.
See Personal Customer
Service for Yourself