Solutions

Phone.do is an ideal decentralized BPO platform that offers a multitude of features, allowing for seamless customer service, sales, and technical support across various channels and tasks. With its advanced capabilities, it caters to a range of disciplines and languages.

The platform is staffed by a dedicated team of 100,000 highly qualified, skilled, vetted, and extensively trained call agents who are available around the clock, every day of the year. The pricing model is based on a per-minute charge, ensuring flexibility and affordability for users.

The platform is staffed by a dedicated team of 100,000 highly qualified, skilled, vetted, and extensively trained call agents who are available around the clock, every day of the year. The pricing model is based on a per-minute charge, ensuring flexibility and affordability for users.

AI Chat Bot

Live Chat

Live Call

Self service Menu

Live Video call

Omni Channel

CRM Integration

Screen Share

Live Call

Live Chat

AI Chat Bot

Live Video call

Screen Share

CRM Integration

Omni Channel

Self service Menu

Live Chat

Live Call

Live Video call

AI ChatBot

CRM Integration

Screen Share

Self service Menu

Omni Channel

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Why Phone.Do?

Local agents

Phone.do boasts friendly, professional receptionists Local based i.e.UK, U.S.A, Canada, Mexico, EU countries and the rest of the world which may give a more personal touch to their service​.

Telemarketing

phone.do offers smart outbound Dialer to conduct outreach calls and campaigns to speed-up sales. contacting donors for donation renewals, chasing down payments on unpaid invoices.

Efficient Follow-ups

phone.do offers easy follow up using our call agents includes calling back online leads, and sending follow-up emails and texts after every call​.

Intelligence Dashboard

Phone.do provides real-time call data, visualized in every client dashboard, including actions completed, caller disposition, priority, relevance, and more. This can be valuable for making informed business decisions​.

Hybrid team functionality

Phone.do provides overflow coverage for sales departments after-hours, on weekends, or during high call volume times, in hours full outsource. which can be particularly useful for small businesses and enterprise sales departments​.

Integration with your software

Phone.do can automatically log calls, chats, appointments, and payments in your systems, and they highlight their compatibility with many integration partners​.

Mobile App

phone.do maintains Business mobile app with real time alerts on active calls and call summary. Business can whisper and intervene.

SLA

All calls are answered within 30 sec. To ensure full customer satisfaction, and full new prospects capture.

Pay Per Minute

Phone.do offers flexible plans by usage only. No minimum commitment.

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