Never tell the customer – we don't have any. Say we don't have it now.

Once upon a time, there was a small grocery store in a small town.
The owner, Mr. Johnson, prided himself on providing excellent customer service to his customers. One day, a customer came into the store looking for a particular item that they couldn't find on the shelves.

The customer asked Mr. Johnson if he had the item in stock, but Mr. Johnson told them that he didn't. However, Mr. Johnson offered to order the item for the customer and have it delivered to the store.

The customer was surprised and pleased by Mr. Johnson's offer and agreed to have the item ordered. A few days later, the item arrived at the store, and Mr. Johnson called the customer to let them know.

The customer came back to the store to pick up the item, and Mr. Johnson even helped them find a few other items they needed. The customer left the store feeling satisfied and grateful for the excellent service they had received.

Over time, the customer became a regular at the store and recommended it to their friends and family. The store's reputation grew, and it became known for its excellent customer service and willingness to go above and beyond for its customers.

The moral of this story is that excellent customer service can make all the difference in the success of a business. By going above and beyond for your customers, you can create loyal customers who will return to your business time and time again.

Businesses that have opted to transfer their customer service to Phone.do are confident in the quality, availability, and efficiency of the service. They recognize that the customer experience provided by Phone.do sets them apart from their competitors in a significant way. 

Phone.do is the most advanced customer service platform available today, featuring multi-channel, multi-tasking, and multilingual capabilities, with over 100,000 call agents from around the globe operating the system.

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